Cloud Operations & Customer Support

Hi, we are Cloud Operations & Support

As the Cloud Operations & Customer Support Team, we are responsible for monitoring the performance of our cplace cloud platform and supporting our customers in making the most of cplace.

We ensure smooth operation, develop innovative cplace cloud solutions and provide first-class customer service. The core competencies of our team lie in the areas of site reliability engineering and cloud operations as well as in system administration and technical support. Once you have joined us, you can expect supportive colleagues and a well-established training program to familiarize you with cplace.

Have we sparked your interest? We are looking forward to meeting you!

Testimonials

I have been here since summer 2019 because I love exciting and diverse tasks. At cplace, I have the opportunity to help shape the technology stack and contribute ideas. I also appreciate the great corporate culture and management style here. I feel comfortable and motivated. One of my achievements is the successful development and launch of our cplace cloud stack. I am very happy that we have created an innovative product that gets a lot of positive feedback both internally and externally. We support each other within our team and master every challenge together. We have a lot of fun together, whether at after-work events, after-work beers or remote work in cool places.

I have been working at cplace since June 2022. I am particularly fond of the family-like atmosphere as well as the collaborative and supportive work culture that fosters both personal and professional growth. I started my career with cplace, and receiving positive feedback from customers who expressed their love to work with me was a moment that made me feel truly successful. Of course, any time that we're able to deliver high-quality services to our customers and exceed their expectations, I consider to be a sense of achievement and success. Our team prioritizes collaboration and communication to ensure that everyone is on the same page and working towards common goals. We are constantly learning and adapting to new technologies and strategies, and we take pride in delivering high-quality services to our clients and customers.

I have been with cplace since October 2022 and was completely convinced right from the start. Every day holds diverse and exciting challenges for me, which I work on together with my team and in close exchange with our customers in a solution-oriented manner. It's always great to see that I can proactively help shape our product through my work in order to support our customers, fulfill their wishes, and at the end of the day simply make them happy. In my day-to-day work, I particularly appreciate the friendly and familiar atmosphere in our team. We are all real team players, help each other at all times and regularly celebrate ourselves and our successes at great team events.

Your Benefits

Celebrate with us

Celebrating together is part of our culture. Team events, summer parties, after work events, beer garden visits or our Culture Day not only bring us closer together but are also tons of fun. These events also allow you to get to know colleagues from other teams.

Dive into our diversity

We place great value on everyone feeling comfortable and finding their place in our company. Diversity and equality are important to us and move us forward decisively. We employ people from more than 25 nations, various age groups and with different sexual orientations. Become part of our unique and diverse #bestteam.

Feel good with us

Our benefits package includes an attractive salary, 30 days of vacation, option for a sabbatical, gym membership, company bike, and much more. In the office you can count on free drinks, coffee, snacks, fruit, as well as exciting and interesting colleagues. Of course, there's also the obligatory football table...

Get ready for a perfect start

Your start with us includes free choice of hardware and a comprehensive onboarding day at our headquarters in Munich. In your first few weeks, you will receive training on our product cplace. In addition, you will be assigned a buddy who will support you throughout your start.

Grow with us

We are a fast-growing company and want to promote our talents in a purposeful way. That's why we plan a training budget for each employee. Whether it's professional or personal development or a language course - we support you in developing your full potential.

Your future with us is hybrid!

We love the possibility to work remotely as much as we love our central and modern offices. We want to take advantage of the benefits of both working modes. To do this, we don't make strict rules - it is up to you and your team to determine your remote-office-mix.